Standards of Conduct

Consistent with our Mission and Values it is important for you to be fully aware of the rules, which govern conduct and behavior. In order to work together as a team and maintain an orderly, productive, and positive working environment, you must conform to standards of reasonable conduct and policies of the Company 

Non-Discrimination. We are an equal opportunity employer and as such will not tolerate discrimination based on race, sex, age, national origin, religion, sexual orientation, or disability. Employment decisions, such as hiring, promotion, compensation, training, and discipline will be made only for legitimate business reasons based upon qualifications and other nondiscriminatory factors. 

Harassment. It is our policy to treat all personnel with dignity and respect and make personnel decisions without regard to race, sex, age, color, national origin, religion, or disability. We strive to provide everyone with a workplace that is free of harassment of any kind. 

Employees are encouraged to promptly report incidences of harassment. All our employees have a right to be free from sexual harassment and we do not condone actions, words, jokes, or comments that a reasonable person would regard as sexually harassing or coercive. Sexual harassment encompasses any sexual attention, from any gender, that is unwanted and is defined as unwelcome advances, requests for sexual favors, or other verbal or physical conduct of a sexual nature. 

Management / Employee Relations.Our managers are committed and trained to provide you with the tools and a positive working environment for you to do your job to the best of your ability with minimal distractions. You will be treated with respect and dignity by all our Management and we will try our best to recognize and reward your hard work and accomplishments. We recognize there may be occasions for problems and misunderstandings, and we want to address these situations in a fair and timely manner and in order to do this we need your help in bringing them to our attention. We want you to know that “Management is never too busy to be informed of work-related problems, complaints or disputes of any employee.” If you have such a problem, you should promptly talk to your Manager on duty. 

Teamwork. We cannot achieve our goals and provide the highest levels of service to our customers without working together as a team. Teamwork boils down to common courtesy and common sense. If a co-worker is overloaded and you’re not, help them in any way you can. It’s only a matter of time before they will return the favor. If another employee hasn’t quite caught on to something and you have, ask if you may suggest another way to do it. Genuine teamwork makes for a much more enjoyable and satisfying work experience.

Rules and Guidelines.

 IF YOU ARE INVOLVED IN ANY OF THE FOLLOWING CONDUCT, YOU MAY BE SUBJECT TO DISCIPLINARY ACTION INCLUDING IMMEDIATE TERMINATION. 

- Supplying false or misleading information to the company, including information at the time of application for employment, leave of absence or sick pay. 

- Not showing up for a shift without notifying the Manager on duty. (No call, no show, no job) 

- Clocking another employee “in” or “out” on the company timekeeping system or having another employee clock you either “in” or “out.” 

- Leaving your job before the scheduled time without the permission of the Manager on duty. - Arrest or conviction of a felony offense. - Use of foul or abusive language.

- Disorderly or indecent conduct.

- Gambling on Restaurant property. 

- Theft of customer, employee, or company property including items found on company premises. 

- Theft, dishonesty, and/or mishandling of company funds. Failure to follow cash, guest check, or credit card processing procedures. 

- Refusal to follow instructions.

- Engaging in harassment of any kind toward another employee or customer.

- Failure to consistently perform job responsibilities in a satisfactory manner.

- Use, distribution, or possession of illegal drugs on company property or being under the influence of these substances.

- Waste or destruction of company property.

- Actions or threats of violence or abusive language directed toward a customer or another staff member.

- Excessive tardiness. 

- Habitual failure to clock in or out.

- Rude or improper behavior with customers; including the discussion of tips.

- Smoking or eating in unapproved areas or during unauthorized breaks.

- Not parking in employee designated parking area.

- Failure to comply with the company’s personal cleanliness and grooming standards.

- Failure to comply with the company’s uniform and dress code requirements. 

- Unauthorized operation, repair or attempt to repair machines, tools and/or equipment.

- Failure to report safety hazards, equipment defects, accidents or injuries immediately to management.

- Do not chew gum, keep toothpicks, straws or any object in your mouth while on duty.

- Discuss tips in the dining room, kitchen, or any public area of the restaurant.

- Drinking beverages and eating in areas other than does designated to do so.

- Smoking/Vaping is not permitted on duty at any time nor within 50 feet of any part of the building. There are NO designated smoking/Vaping areas for employees or guests. If you are caught smoking/vaping by any of our entrances and/or exits, you are subject to disciplinary actions that can include termination. 

- Backpacks and large packages are not allowed in the restaurant.

- Public displays of affection toward guests or fellow employees are not appropriate in the workplace.

- Under no circumstances should you repeat any information that you may overhear while serving a guest. Likewise, your fellow employee’s personal information is considered confidential.